Frequently Asked Questions
Everything you need to know about crypto arbitrage, our platform, security, and best practices
1️⃣ Basics / Understanding
What is crypto arbitrage?
Crypto arbitrage is the practice of buying a cryptocurrency on one exchange at a lower price and selling it on another exchange at a higher price, profiting from the price difference. It exploits market inefficiencies across different platforms.
How does arbitrage work in this app?
Our app monitors cryptocurrency prices across multiple exchanges in real-time. When we detect a price difference (arbitrage opportunity), we display it in an easy-to-read format showing you where to buy, where to sell, and the potential profit percentage. You then execute the trades manually on the respective exchanges.
Is this app automatic or manual?
This app is manual. We show you the opportunities, but you make all trading decisions and execute trades yourself through your exchange accounts. We do not execute any trades on your behalf.
2️⃣ How the App Works (CRITICAL)
Does this app trade for me?
NO. This app does NOT execute any trades. We are an information and analysis tool only. All trading is done by you, through your own exchange accounts.
Does this app move my funds?
NO. We never touch your funds. We don't have access to your exchange accounts, API keys, or wallets. Your money stays completely under your control at all times.
What does "profit" mean here?
The "profit" shown is the theoretical price difference percentage between two exchanges before fees. It represents the maximum potential gain if executed instantly at the displayed prices.
Is profit guaranteed?
NO. Profits are never guaranteed. Prices change rapidly, fees reduce gains, transfers take time, and slippage can occur. The displayed profit is a snapshot, not a promise.
3️⃣ API Keys & Security (NON-NEGOTIABLE)
Where are my API keys stored?
We DO NOT request, store, or handle API keys. This app operates without needing access to your exchange accounts. You trade directly on exchanges using their native interfaces.
Do you ever see or store my API keys?
Never. We have zero access to your API keys, passwords, or private information. We only display publicly available price information from exchanges.
What permissions are required for API keys?
N/A - We don't use API keys. If you choose to trade using exchange APIs yourself, always use read-only or trade-only permissions. Never enable withdrawal permissions unless absolutely necessary.
Can you withdraw my funds?
Impossible. We have no connection to your funds whatsoever. Only you control your exchange accounts and wallets.
4️⃣ Prices, Timestamps & Colors
Why do prices have different timestamps?
Prices are fetched from different exchanges at slightly different times. Network delays, API rate limits, and exchange update frequencies mean timestamps may vary by seconds. Always check live prices on the exchange before trading.
What do the green / yellow / red colors mean?
Green = Buy price or positive profit
Yellow = Highlighted opportunities or actions
Red = Sell price or warnings/critical information
Why do arbitrage opportunities disappear?
Arbitrage opportunities close when prices converge due to other traders acting on them, market movements, or liquidity changes. The crypto market moves extremely fast—opportunities can appear and vanish within seconds.
5️⃣ Fees, Transfers & Reality Checks
Are trading fees included in profit?
NO. Displayed profits are before fees. You must subtract trading fees from both exchanges (typically 0.1-0.5% per trade) to calculate net profit. Always factor in fees before trading.
Are withdrawal fees included?
NO. Withdrawal/transfer fees can be significant (sometimes $5-50+ depending on the blockchain). These can completely eliminate small arbitrage profits. Always check network fees first.
Why does transfer time matter?
Transferring crypto between exchanges takes time (minutes to hours). During this time, prices can change, potentially erasing your profit or even causing losses. The longer the transfer, the higher the risk.
Are transfer times guaranteed?
NO. Blockchain confirmations are unpredictable. Network congestion can delay transfers significantly. Never assume a transfer will complete quickly.
6️⃣ Volume & Limits
What happens if my trade amount is too large?
Large trades can cause slippage—you won't get the displayed price because there isn't enough liquidity. This reduces or eliminates profit. Always check the order book depth.
Why does volume affect profit?
Available trading volume limits how much cryptocurrency you can buy/sell at the displayed price. Low volume = smaller maximum profit. High volume opportunities are safer for larger trades.
Why does profit change when I increase USDT input?
Larger trades consume more of the available order book, forcing you to accept worse prices (slippage). A 2% opportunity might only be 0.5% if you try to trade 10x the amount. Start small.
7️⃣ Risk & Responsibility (LEGAL SHIELD)
Can I lose money using this app?
YES. Crypto trading carries significant risk. Prices are volatile, fees are real, transfers can fail, and market conditions change instantly. You can lose some or all of your invested capital.
Is this financial advice?
NO. This app provides information only. Nothing here constitutes financial, investment, or trading advice. Always do your own research and consult with qualified financial advisors.
Who is responsible for trades?
YOU ARE. You make all trading decisions. We provide data, but all trades, transfers, and financial decisions are your sole responsibility. Trading involves risk. Use at your own responsibility.
8️⃣ Accounts & Payments
Do I need an account to use the app?
Basic features are available without an account. Creating an account allows you to save preferences, track favorite opportunities, and access advanced features (if available).
What information do you store about me?
If you create an account, we store only: your email, username, and encrypted password. We never store financial information, API keys, or private trading data.
What happens if my subscription expires?
If applicable, expired subscriptions may limit access to premium features. Your data remains safe, and you can renew anytime to restore full access. Free tier features remain available.
Are donations refundable?
Donations and payments are generally non-refundable as they support ongoing development and server costs. Contact support for exceptional circumstances.
9️⃣ Practical Tips (TRUST BUILDER)
What is the safest way to start?
Start small:
1. Test with minimum trade amounts ($10-20)
2. Manually calculate all fees before trading
3. Use exchanges where you already have funds on both sides
4. Track every trade to learn what works
5. Only risk money you can afford to lose
Which exchanges are best for arbitrage?
Look for exchanges with:
• Low fees (maker/taker fees under 0.2%)
• High liquidity (large trading volumes)
• Fast withdrawals (quick confirmation times)
• Established reputation (avoid new/unknown platforms)
Popular choices: Binance, Coinbase, Kraken, KuCoin (do your own research)
How can I reduce risk?
Risk reduction strategies:
• Keep funds on multiple exchanges to avoid transfers
• Focus on stablecoins (USDT/USDC) to avoid price volatility
• Only trade high-volume opportunities (better liquidity)
• Calculate break-even point including ALL fees
• Set stop-loss limits and stick to them
• Never trade with borrowed money or leverage
• Diversify across multiple strategies, don't put everything in arbitrage
Still have questions?
We're here to help. Reach out to our support team for personalized assistance.
Contact Support